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Emails

Refer to the settings below to sync your iMatrix email addresses with an email client or application.

  • Account Type: IMAP
  • Incoming Mail Server: mail.imatrixbase.com
  • Outgoing Mail Server: mail.imatrixbase.com
  • Incoming Server (IMAP): 993
  • Encryption: SSL
  • Outgoing Server (SMTP): 587
  • Encryption: TLS
  • Alt. Outgoing Server (SMTP): 465
  • Encryption: SSL
  1. Log in to Portal.
  2. Click on the 'User Management' tab, located under the general applications category on the left-hand side.
  3. Click on the 'Emails Accounts' sub-option.
  4. Click the 'Add Email' button, located in the top-right portion of your screen.
  5. Select the appropriate email type; regular or forwarding.
  6. Enter in the email address you would like to use, followed by selecting the appropriate domain
  7. Click the 'Save' button at the bottom right side of the screen.
  1. Log in to Portal.
  2. Click on the 'User Management' tab, located under the general applications category on the left-hand side.
  3. Click on the 'Emails Accounts' sub-option.
  4. Select the email address you wish to manage in the middle of the screen.
  5. Manage the email address with the provided options which include enabling/disabling and adjusting users with shared access to email accounts.
  6. Click the 'Save' button at the bottom right side of the screen.
  1. Log in to Portal.
  2. Click on the 'Email' button in the top-right portion of the screen.
  3. Find the desired email address and select 'Inbox.'

This article explains how to back up your domain name based email with different email hosts and companies.

A domain name based email is an email address that ends in your domain name or website address. For example if your domain name is imatrix.com then a domain name based email could be [email protected] or [email protected]

This is important because if you have domain name based email please make sure to back up your email before transferring it to iMatrix. Otherwise you run the risk of losing your past emails.

If you do not have any domain name based emails then there is no need to back up any email.