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Email Clients

  1. Open Outlook 2010.
  2. Click 'File', located in the top left corner of Outlook.
  3. Click 'Account Settings'.
  4. Click 'Account Settings' again.
  5. Click 'New...', located below the 'Email' tab on the left of the window.
  6. Select 'E-mail Account'.
  7. Select 'Manually configure server settings or additional server types' at the bottom.
  8. Select 'Internet E-mail'.
  9. Type the following information into the corresponding fields.
    1. Name: First Name Last Name
    2. Email Address: [email protected]
    3. Account Type: IMAP
    4. Incoming Mail Server: mail.imatrixbase.com
    5. Outgoing Mail Server: mail.imatrixbase.com
    6. Username: [email protected]
    7. Password: Password you use to check the above email address
    8. Remember Password: Enabled
  10. Click the 'More Settings' button in the lower left corner.
  11. Click the 'Outgoing Server' tab.
  12. Verify the 'My outgoing server (SMTP) requires authentication' and the 'Use same settings as my incoming server' options are selected.
  13. Click the 'Sent Items' tab.
  14. Verify the 'Save sent items in the following folders' option is selected.
  15. Verify the 'Sent' folder is selected.
  16. Click the 'Deleted Items' tab.
  17. Verify the 'Move deleted items to the following folder on the server' option is selected.
  18. Verify the 'Purge items when switching folders when online' option is checked.
  19. Click the 'Advanced' tab.
  20. Type the following information in the corresponding fields:
    1. Incoming Server (IMAP) Port: 993
    2. Use the following type of encrypted connection: SSL
    3. Outgoing Server (IMAP) Port: 465
    4. Use the following type of encrypted connection: SSL
  21. Click 'OK'.
  22. Click 'Next'. The 'Test Account Settings' window will appear. Verify that both tests pass with a green check mark and the 'Completed' status.
  23. Click 'Close'.
  24. Click 'Finish'.
  1. Open Outlook Express.
  2. Click 'Tools' menu, and then click 'Accounts'.
  3. Click 'Add', and then click 'Mail' to open the Internet Connection Wizard.
  4. On the Your Name page of the wizard, type your name as you want it to appear to everyone who gets e-mail from you, and then click Next. Most people use their full name, but you can use any name even a nickname that people will recognize.
  5. On the Internet E-mail Address page, type your e-mail address, and then click Next.
  6. On the E-mail Server Names page
    1. My incoming mail server is an "IMAP" Server.
    2. Incoming mail server: mail.imatrixbase.com
    3. Outgoing mail server: mail.imatrixbase.com
    4. Click Next.
  7. On the Internet Mail Logon page, type your account name and password. Be careful, these are case sensitive. Note: If you're concerned about break-ins to your e-mail, click to clear the check in the Remember Password box. You'll then be prompted for the password each time you send or retrieve mail.
  8. Click Next, and then click Finish.
  9. You're not done yet, we need to change a few more settings.
  10. On the Internet Accounts Page select the Mail tab and select the email account you just set up. Double click account name or click Properties.
  11. On the Account Properties click the Servers tab. Check the "My server requires authentication" box.
  12. Next, click on the Advanced tab. Change
    1. Outgoing mail server is 465.
    2. Incoming mail server is 993.
  13. Click Apply, then OK.
  1. Open System Preferences.
  2. Click 'Internet Accounts'
  3. Select 'Add Other Account...' at the bottom of the menu.
  4. Verify that 'Add a Mail Account' has been selected.
  5. Click 'Create...'
  6. Type the following information into the corresponding fields.
    1. Name: First Name Last Name
    2. Email Address: [email protected]
    3. Password: Password you use to check the above email address
  7. Click 'Next'. The following message should appear: 'Account must be manually configured.'
  8. Click 'Next' again.
  9. Verify that 'IMAP' is selected.
  10. Type the following information into the corresponding fields.
    1. Mail Server: mail.imatrixbase.com
    2. Username: [email protected]
    3. Password: Password you use to check the above email address.
  11. Click 'Next'.
  12. Type the following information into the corresponding fields. The information should be the same as what you entered in step 10.
    1. Mail Server: mail.imatrixbase.com
    2. Username: [email protected]
    3. Password: Password you use to check the above email address.
  13. Click 'Create'.
  14. Verify that your account has been added in the left sidebar of the 'Internet Accounts' window.
  15. Verify that your account has been linked to Mail by clicking on the account. 'Mail' should be selected.
  16. Open Mail. When it opens, your account will begin syncing the inbox with your Mail program.

Refer to the settings below to sync your iMatrix email addresses with an email client or application.

  • Account Type: IMAP
  • Incoming Mail Server: mail.imatrixbase.com
  • Outgoing Mail Server: mail.imatrixbase.com
  • Incoming Server (IMAP): 993
  • Encryption: SSL
  • Outgoing Server (SMTP): 587
  • Encryption: TLS
  • Alt. Outgoing Server (SMTP): 465
  • Encryption: SSL
  1. Open Mail from your Start menu.
  2. Click ‘Add Account’.
  3. Select the last option called ‘Other Account (POP, IMAP)’.
  4. Enter your full email address (i.e. [email protected]) and password.
  5. Click ‘Sign-In’ (this step might not always work).
    1. If ‘Sign-In’ doesn’t work click ‘Try Again’ twice.
  6. Type the following information into the corresponding fields.
    1. Account Name: email address (ie [email protected])
    2. Your Name: first name last name (or the name you want to appear for outgoing mail)
    3. Incoming Mail Server: mail.imatrixbase.com
    4. Account Type: IMAP4
    5. Username: [email protected]
    6. Password: Password you use to check the above email address
    7. Outgoing Mail Server: mail.imatrixbase.com
    8. Check mark (or leave check marked): Outgoing server requires authentication, Use the same user name and password for sending email, Require SSL for incoming email, Require SSL for outgoing email
  7. Click ‘Sign-In’.
  8. Congratulations You should have a screen that says ‘All done! You account was set up successfully’
  9. Click ‘Done’
  10. Once You have set up the accounts you want to check on your computer you should be able to toggle between accounts to view email, send and receive.
  1. Tap 'Settings'.
  2. Tap 'Mail, Contacts, Calendars'.
  3. Tap 'Add Account'.
  4. Type your full name into the 'Name' field.
  5. Type your full email address into the 'Address' field.
  6. Type the password associated with the email address into the 'Password' field.
  7. Tap 'Save'.
  8. Select 'IMAP' at the top.
  9. Type the following into the appropriate fields under 'Incoming Mail Server':
    Host Name: mail.imatrixbase.com
    User Name: full email address
    Password: password associated with the email address
  10. Type the following into the appropriate fields under 'Outgoing Mail Server':
    Host Name: mail.imatrixbase.com
    User Name: full email address
    Password: password associated with the email address
    Note: You may see these fields listed as 'Optional' but with our email server they are required in order to send a message out from your phone.
  11. Tap 'Next'. There may be a slight delay as the server settings are verified.
  12. Tap 'Save'. You will be redirected to the 'Mail, Contacts, Calendar' screen.
  13. Tap your recently synced email address/account.
  14. Tap 'Account'.
  15. Scroll to the bottom of the 'Account' screen and tap 'Advanced'.
  16. Verify 'Use SSL' is 'On'.
  17. Verify the 'Server Port' is set to 993.
  18. Tap the 'Account' arrow on the top left to return to the 'Account' screen.
  19. Scroll and Tap the section listed as 'SMTP' under 'Outgoing Mail Server'.
  20. Tap the Primary Server, which should be mail.imatrixbase.com.
  21. Verify that 'Use SSL' is turned on, that authentication is set to 'Password', and make sure that Server Port is set to 465.
  22. Tap the blue 'Done' button on the top right to save your settings.
  1. Open the 'Mail' app on your Android device.
  2. Tap 'Other (POP3/IMAP)'.
  3. Type your full email address into the 'Email Address' field.
  4. Type your associated password into the 'Password' field.
  5. Tap 'Next'.
  6. Select 'IMAP' from the 'Protocol' dropdown.
  7. Type the following into the 'POP Server' field: mail.imatrixbase.com
  8. Select 'SSL (Accept all certificates)' from the 'Security Type' dropdown.
  9. Verify the 'Server Port' is 993.
  10. Tap 'Next. There will be a slight pause as the server settings are verified.
  11. Verify the 'Login Required' option is checked.
  12. Type the following into the 'SMTP Server' field: mail.imatrixbase.com
  13. Select 'SSL (Accept all certificates)' from the 'Security Type' dropdown. You may need to select the "Accept All Certificates" option.
  14. Verify the 'Server Port' is 465.
  15. Tap 'Next'. There will be a slight pause as the server settings are verified.
  16. Type the name of the account in the 'Account Name' field. If you have multiple email addresses set up through your 'Mail' application, this will be the name of this account. (ie: Work, iMatrix, Clinic Email).
  17. Type your full name into 'Your Name' field.
  18. Tap 'Finish Setup'.